Basa7 Privacy Policy — Your Data is Completely Safe With Us

Basa7 (https://basa7.bet) is an online gaming and Sports Betting platform. We take the privacy of our users very seriously. This privacy policy applies to all basa7 users, whether based in Bangladesh or anywhere else in the world.

This privacy policy explains what information we collect, why we collect it, how we use it, and the steps we take to protect it. By opening an account or using basa7's services, you agree to this privacy policy.

If you have any questions or need clarification on anything, contact our support team — we're always ready to help.

Basa7 collects various types of information to deliver its services. We always limit collection to only what is strictly necessary. Details are outlined below:

If we ever collect information beyond what is described above, you will be notified separately and your consent will be obtained.

Basa7 collects information in several ways. The main methods are:

• Directly from you: Information you provide when filling out the registration form, submitting KYC documents, contacting support, or making a payment.
• Automatically: When you use the basa7 website or app, certain information is collected automatically through cookies, log files, and web beacons.
• From third parties: Necessary information may be obtained from payment providers (bKash, Nagad, Rocket), identity verification agencies, or fraud prevention services.
• From public sources: Limited information from government records or public databases may be used for KYC verification.

Basa7 uses collected data for specific, legitimate purposes only. We never use your information beyond what has been approved.

• Account Management: Creating, managing, and keeping your account secure.
• Service Delivery: Ensuring gaming, betting, deposit, and withdrawal services run smoothly.
• KYC & legal compliance: Identity verification and compliance with applicable laws.
• Fraud prevention: Detecting suspicious activity and maintaining platform security.
• Customer support: Resolving your questions and issues.
• Promotions & Offers: Sending relevant offers based on your preferences and usage patterns (you can opt out of this at any time).
• Service Improvement: Analyzing usage patterns to improve the platform.
• Legal obligations: Providing necessary information in compliance with court orders or directives from regulatory authorities.

If you no longer wish to receive marketing or promotional messages, you can easily opt out via your account settings or by contacting our support team.

Basa7 does not sell or rent your personal data to any third party. However, information may be shared in a limited number of circumstances:

• Service Partners: Selected partners handling payment processing, KYC verification, or technical services — strictly on a need-to-know basis and under binding agreements.
• Law Enforcement: We may be required to disclose data under a court order or lawful directive from a regulatory authority.
• Fraud prevention: Information on suspicious activity may be shared with international fraud prevention agencies.
• Business transfers: In the event of a merger or acquisition involving basa7, data may be transferred to the new owner — however, the terms of this privacy policy will remain in effect.

The basa7 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help the website remember your preferences.

Types of cookies used on basa7:

• Essential Cookies: These are essential for maintaining your login session and ensuring site security. Disabling these cookies will affect the site's functionality.
• Performance Cookies: Used to understand which parts of the site are most visited. These cookies do not collect any personal information.
• Functional Cookies: To remember your language, timezone, and other preferences.
• Marketing Cookies: To show you relevant ads and offers based on your preferences. You can opt out of this at any time.

You can manage cookies at any time through your browser settings. Please note that disabling certain essential cookies may limit the functionality of the site.

Basa7 retains your data only for as long as necessary — no longer. Retention periods depend on the type of data and the purpose for which it was collected.

• Account information: For the duration of the active account and up to 5 years after closure, as required by law.
• Transaction Information: Typically 5–7 years, as required by financial regulatory guidelines.
• KYC documents: Up to 5 years after verification, as required by law.
• Gaming history: For the duration of active account and up to 3 years after closure.
• Support Conversations: Up to 2 years after the issue is resolved.

After the designated retention period, data is securely deleted or anonymized so that you can no longer be identified.

You have a number of important rights over your personal data on basa7. We respect these rights and are committed to helping you exercise them.

• Right to Know: You may request to know what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you may request the deletion of your data — though data subject to legal obligations may not always be erasable.
• Right to Restrict Processing: You may request that we limit how your data is used for specific purposes.
• Right to Portability: You may request a copy of your data in a machine-readable format.
• Right to object: You may object to your information being used for marketing purposes.
• Right to withdraw consent: You may withdraw consent for data use at any time where processing is based on consent.

Basa7 uses industry-leading technology and practices to protect your data. Our security framework includes:

• 256-bit SSL/TLS encryption: All data transmissions are encrypted.
• Two-factor authentication (2FA): An additional layer of security for your account.
• Firewall & Intrusion Detection: Protection against unauthorized access.
• Regular Security Audits: Regular assessments conducted by third-party specialists.
• Data Backup: Regular encrypted backups stored in secure locations.
• Staff training: All staff receive regular training on data protection.

Basa7's services are intended for users aged 18 and above. We do not knowingly collect personal data from anyone under 18.

If a minor has created an account in error and we are notified, that account and all associated data will be deleted immediately.

If a parent believes their child has created an account on basa7, please support@basa7.betto get in touch with us. We'll act promptly.

To learn more about responsible gaming, visit our Responsible Gaming View the page.

Basa7 may update this Privacy Policy as needed — whether to reflect new services, legal changes, or improvements to our security practices.

• For significant changes, we will notify you by email or through a notice on the platform.
• Continued use of our services after any changes constitutes your acceptance of the updated policy.
• In the event of any conflict between a previous and current policy, the most recently published version shall prevail.
• The date of the latest update will always be shown at the top of this page.

If you have any questions, concerns, or requests regarding this Privacy Policy, please get in touch. Our data protection team is always here to help.

• Email: support@basa7.bet
• Help Center: basa7 Help Center
• FAQ: General Inquiries

We typically respond within 24–72 hours. For urgent matters, please use our live chat support.